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Gibraltar Regulatory Authority

Gibraltar Regulatory Authority (GRA)

The GRA, which was established under the Gibraltar Regulatory Authority Act in October 2000, is the statutory body responsible for regulating the electronic communications sector, data protection and the gambling sector in Gibraltar.



Electronic Communications


This includes telecommunications, radio communications and broadcasting transmission. They are the national supervisory and regulatory authority for these sectors in accordance with EU law which has been transposed into national law.

The GRA’s remit includes the following transmission networks:


  • Traditional telephone wire
  • Dial up and ADSL internet
  • Mobile operators providing voice and data services
  • VOIP services
  • Television and radio
  • Radio Communications including fixed wireless services
  • Licensing Framework for Satellite Services


The GRA enhances competition in the communications sector by facilitating market entry through authorisations and licences to provide networks and services and by regulating access to networks so as to develop effective choice for both business and residential consumers. In a rapidly evolving sector, the GRA seeks to ensure that consumer demands for competitive services of the highest quality at a reasonable cost are met in a prompt and efficient manner.

The GRA's role extends to regulating the development of the telecommunications sector in Gibraltar. Its responsibilities include economic regulation, technical regulation, enforcement of fair competition rules, setting of technical standards, coordinating the development of the telecommunications infrastructure, investigating consumer and industry complaints, managing the radio spectrum, providing advice to the Minister on electronic communications matters and the issuing of different types of licences.

The GRA’s policy is to enable Gibraltar to be recognised as a world-class telecommunications centre for doing business around the globe and ensure that Gibraltar has high quality telecommunications services at competitive prices coupled with high performance and standards achieving a better deal for consumers.



Data Protection


Under Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 it enforces the protection of individuals with regard to the processing of personal data and on the free movement of such data. The Gibraltar Government nominated the Gibraltar Regulatory Authority to act as the Supervisory Authority for the enforcement of the Data Protection Act 2004.

Under the powers conferred upon the Data Protection Commissioner, the GRA has ensured that a system is in place which monitors the executory function of the Data Protection Act. The GRA, working closely with similar regulatory authorities abroad, continues to develop a comprehensive online guide which will encompass a wealth of information on Data Protection. Simple yet comprehensive Guidance Notes are available in order to assist individuals and businesses in ensuring that Data Protection is maintained to the standard adhered to in the Act. The GRA has established procedures to allow aggrieved individuals and bodies to put forth complaints if they feel their rights have been violated. This procedure ensures that the supervisory powers of the authority are used to their maximum benefit.





In October 2006 the Gambling Act 2005 came into force and the GRA was appointed as the Gambling Commissioner. The objectives of the Commissioner are to ensure that licence holders conduct their business undertakings in accordance with the terms of their licences; that they conduct their business in accordance with the provisions of the Act; and that they conduct their business in a manner that maintains Gibraltar's good reputation as a first tier jurisdiction.

For further information please contact:

The Gibraltar Regulatory Authority

Gibraltar Regulatory Authority
Suite 811

(+350) 20074636

(+350) 20072166

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